Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Custom and personalized orders

    Have an item in mind you don't see - just ask! send a message and we can work together to create your special order.

    You can even provide your own fabric if you like.

    Payment in full for special orders is required prior to shipment.

    Sizing details

    Do you need a special size - just message me and we can fill your specific needs. WingBack is ready and willing to create just for you!

    Wholesale availability

    Yes WingBack does wholesale orders. Again message me and we can do a quote to fill your wholesale order.

    Legal imprint